Thales Defense & Security, Inc. (TDSI) Headquartered in Clarksburg, MD, is a U.S. company that has been serving domestic and international defense Air, Land and Sea domains for 60 years. With over 1,000 employees, TDSI and its three subsidiaries (Tampa Microwave, Advanced Acoustic Concepts, and Trusted Cyber Technologies), supports U.S. Joint Services, special operations forces and multi-national partners with a variety of communication, visualization, electronic warfare, and sensor/sonar capabilities. TDSI’s key technologies include tactical handheld radios, expeditionary satellite terminals, helmet-mounted displays, optics and target recognition capability, advanced radars, undersea sensing and missile systems. Lives depend on what we do!

Top Benefits  (Subject to terms of applicable policies/plans)

• Competitive Salary
• Yearly Incentive Compensation Program

• Medical insurance for self and eligible family members

• Generous 401(k) program  - up to 7% company contribution and 100% immediate vesting
• Tuition Reimbursement
• Paid wellness, vacation, and holiday leave
• Paid maternity, paternity, and parental leave
• 9/80 Work Schedule (every other Friday off)

We currently have an opening for a Systems Administrator to join our team working out of our Tampa Microwave office in Clearwater, Florida.   

Tampa Microwave is a leading manufacturer and supplier of Manpack & Fly Away satellite terminals designed and built for the expeditionary user community to guarantee communications connectivity in the most austere environments. Tampa Microwave primarily serves Federal and Department of Defense markets.

• Provide hands-on support for both physical and virtualized environments running Windows Server 2019 and 2022.
• Manage and support core Windows services including Active Directory, DNS, DHCP, and Group Policy Objects (GPOs).
• Deliver administration and user support for Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and Teams.
• Manage Microsoft 365 user accounts, licensing, and security features (e.g., MFA, conditional access policies).
• Accurately document work activities and resolutions within the designated ticketing system.
• Participate in server provisioning, storage and backup management, virtual machine administration, and general systems troubleshooting.
• Collaborate with team members to develop and maintain a comprehensive architectural plan for data center operations.
• Enhance daily operational efficiency and accuracy through the implementation of automation tools and scripting.
• Provide technical support for enterprise storage systems and backup infrastructure.
• Oversee effective provisioning, installation, configuration, and maintenance of system hardware and software.
• Conduct research and propose innovative solutions for system administration challenges.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• U.S. Citizenship required. - Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.
• 3–5 years of relevant IT experience, or a bachelor’s degree in a related discipline.
• Hands-on experience administering Microsoft 365 environments, including Exchange Online, Teams, SharePoint, and OneDrive.
• Familiarity with Microsoft 365 compliance, security features, and license management.
• Proven ability to troubleshoot technical issues related to end-user support and systems operations.
• Strong experience with Windows Server 2019/2022 and Windows 11 operating systems.
• Working knowledge of storage solutions and enterprise data backup technologies.
• Foundational understanding of networking concepts and infrastructure.
• Demonstrated ability to quickly learn and adapt to new technologies.
• Excellent verbal and written communications – Fluent in English.
• Ability to produce and maintain comprehensive technical documentation and knowledge base articles.
• Capable of lifting up to 60 lbs. with or without assistance.
• Positive, collaborative attitude with a professional demeanor.
• Ability to comply with all Company guidelines, policies, procedures and embrace Company Core Values. 

Preferred but not required

• Familiarity with Apple iOS and iPhone support.
• Strong customer service orientation with excellent interpersonal communication skills.
• Effective time management and organizational capabilities.

The annualized pay range for this role is $74,018.70 - $94,579.45 USD along with a target incentive compensation plan (ICP) of 5%. The pay range provided is a good faith estimate representative of the experience level for the role described above.  TDSI considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

For specific questions about this job posting, candidates may contact the recruiter at careers@thalesdsi.com.

Thales is committed to non-discrimination as applicable under federal, state and local laws. We are an E-Verify Employer.

If you need an accommodation or assistance in order to apply for a position with Thales, please call Human Resources at 240-864-7000.

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