Thales Defense & Security, Inc.

  • Field Services Technician

    Location US-Clarksburg
    Posted Date 1 week ago(10/9/2018 8:25 AM)
    Job ID
    Customer Service - All
    Experience (Years)
    Stacey Bostock
    Minimum Degree
    Not Required
  • Overview

    Thales Defense & Security, Inc. is a global company serving the defense, federal, and commercial markets with innovative solutions for the ground tactical, airborne and avionics, naval/maritime, and public safety and security domains. In addition to mission-critical communication systems, the company provides helmet-mounted displays and motion tracking technologies; SATCOM terminals; advanced sonar systems; and data protection solutions. Furthermore, the company serves as a gateway for technology, leveraging Thales-wide solutions—such as combat management systems; naval, airborne, and ground ISR; and electronic warfare—to address U.S. requirements. 


    We currently have an opening for a Field Services Technician (FST).  This position reports directly to the Director Customer Support.


    • The FST provides customers with the technical expertise and support required to develop system solutions, demonstrations and training on Thales tactical radio and satellite products.  
    • This individual is expected to be proficient or become proficient in the operation of Thales products and those devices and equipment our products interface with to include DoD satellite terminals, CISCO routers and other IP networked systems.
    • The FST is the primary technical connection back into the engineering organization to help not only solve technical issues but to also keep the engineering organization and business development organization abreast of emerging customer requirements and technologies. 
    • Set and demonstrate through example the standards that embody the TDSI Core Value & Thales Leadership Model.
    • Maintain high ethical standards, including compliance with all company procedures.


    • US Citizenship is required. Applicants selected may be subject to a Government security investigation and must meet eligibility requirements for access to classified information. A secret security clearance is required to be maintained for this position.
    • The desired candidate should have excellent English written and oral communication skills, and the ability to work independently.
    • A strong emphasis on MANET Networks and tactical military communications is essential. 
    • The FST should be well versed in wireless networking with an understanding in tactical waveforms including: SRW, WNW, MUOS and TSME.
    • The ideal candidate will have a minimum of 5 years’ experience with tactical communications equipment.
    • Prior experience in system integration, networked systems, operator training and technical troubleshooting is ideal.
    • Strong consideration will be given to experienced military personnel with directly related, applicable skill sets in lieu of a technical degree. Junior engineers in directly aligned tactical communications companies with experience and a strong desire to transition to customer focused applications will also be considered.
    • Willingness to travel 75% as a minimum is a must. Travel may be to anywhere in the world to support training users of our equipment. 
    • Must possess excellent communications skills; and have the ability to work independently and in a team environment.
    • Proficient with Microsoft Office Products.
    • Proficient with SharePoint 2010.

     Preferred Qualifications:

    • A technical degree or associates business degree is desired  


    Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an Equal Opportunity Employer/AA/Minorities/Females/Veterans/Disabled. Thales is an E-Verify employer.


    Thales is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, age or any other characteristic protected by law.


    If you need an accommodation or assistance in order to apply for a position with Thales, please call Human Resources at 240-864-7549.


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