Thales Defense & Security, Inc.

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Field Services Technician

Field Services Technician

Job ID 
Posted Date 
Customer Service - All
Experience (Years) 
Erin Cresswell
Minimum Degree 
Not Required

More information about this job


Thales Defense & Security, Inc., is a global company serving the defense, federal, and commercial markets with innovative solutions for the ground tactical, airborne and avionics, and  naval/maritime. In addition to mission-critical communication systems, the company provides helmet-mounted displays and motion tracking technologies; SATCOM terminals; advanced sonar systems; air traffic management navigation, and surveillance, and simulation.  Further, Thales Defense & Security, Inc. serves as a gateway for technology, leveraging Thales-wide solutions—such as combat management systems; naval, airborne, and ground ISR; and electronic warfare—to address U.S. requirements. 


We currently have an opening for a Field Services Technician (FST).


  • The FST provides customers with the technical expertise and support required to develop system solutions, demonstrations and training on Thales tactical radio and satellite products.  
  • This individual is expected to be proficient or become proficient in the operation of Thales products and those devices and equipment our products interface with to include DoD satellite terminals, CISCO routers and other IP networked systems.
  • The FST is the primary technical connection back into the engineering organization to help not only solve technical issues but to also keep the engineering organization and business development organization abreast of emerging customer requirements and technologies. 
  • Set and demonstrate through example the standards that embody the TDSI Core Value & Thales Leadership Model.
  • Maintain high ethical standards, including compliance with all company procedures.


  • The desired candidate should have excellent English written and oral communication skills, and the ability to work independently.
  • A strong emphasis on MANET Networks and tactical military communications is essential. 
  • The FST should be well versed in wireless networking with an understanding in tactical waveforms including: SRW, WNW, MUOS and TSME.
  • The ideal candidate will have a minimum of 5 years’ experience with tactical communications equipment
  • Prior experience in system integration, networked systems, operator training and technical troubleshooting is ideal.
  • Strong consideration will be given to experienced military personnel with directly related, applicable skill sets in lieu of a technical degree. Junior engineers in directly aligned tactical communications companies with experience and a strong desire to transition to customer focused applications will also be considered.
  • US Citizenship is required. Applicants selected may be subjected to a Government security investigation and must meet eligibility requirements for access to classified information. A secret security clearance is required to be maintained for this position.
  • Willingness to travel 75% as a minimum is a must. Travel may be to anywhere in the world to support training users of our equipment. 
  • Also, must possess excellent communications skills; and have the ability to work independently and in a team environment.
  • Proficient with Microsoft Office Products
  • Proficient with SharePoint 2010.



 Preferred Qualifications:

  • A technical degree or associates business degree is desired  

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